Privacy Policy

Effective Date: 5th Dec. 2024

Zoil.in (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.zoil.in (the "Website") and make use of our online ordering services.

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1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

When you place an order, sign up, or interact with our Website, we may collect:

• Name

• Contact information (email address, phone number)

• Delivery address

• Payment details (e.g., credit/debit card information)

b. Non-Personal Information

We collect non-identifiable information, such as:

• Browser type and version

• IP address

• Time and date of access

• Pages visited on our Website

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c. Cookies and Similar Technologies

We use cookies to improve user experience, track site usage, and personalise content.

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2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Respond to your queries and support requests

• Send transactional and promotional emails (with your consent)

• Improve our Website’s functionality and user experience

• Ensure compliance with applicable laws and regulations

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3. How We Share Your Information

We do not sell your personal information. However, we may share your data with third parties under the following circumstances:

• Service Providers: To facilitate payment processing, order delivery, or other operational needs.

• Legal Obligations: When required by law or to protect our rights and interests.

• Business Transfers: In connection with a merger, sale, or transfer of all or part of our business.

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4. Data Security

We implement robust security measures to protect your data from unauthorised access, disclosure, or alteration. These measures include encryption, firewalls, and regular security assessments. Despite our efforts, no system can guarantee complete security.

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5. Your Rights

You have the following rights regarding your personal data:

• Access your data

• Request correction of inaccurate or incomplete information

• Request deletion of your data

• Opt out of marketing communications

• Withdraw consent for data processing (where applicable)

To exercise these rights, please contact us at support@zoil.in.

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6. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

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7. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. We

encourage you to review their privacy policies before providing any personal information.

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8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

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9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of the Website constitutes acceptance of these changes.

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10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Zoil Customer Support
Email: support@zoil.in
Phone: 8515898989
Address: M3M International Financial Centre, Sector 66, Gurugram-122001

Thank you for trusting Zoil.in with your online orders. We value your privacy and strive to ensure a secure and seamless experience.